Warehousing and e-commerce staff

Warehouse workers from Asia

We recruit warehouse operatives, pickers, packers and forklift operators for logistics centres and e-commerce companies across Croatia. Candidates are screened for real experience on the floor, we run full permit handling, travel and accommodation, and people arrive in batches at a pace your operation can onboard.

  • Picking, packing, sorting, goods-in and returns
  • Readiness for three-shift and weekend work
  • Permits, visas, housing and transport on our side
  • Direct recruitment, recruitment or process recruitment
Service at a glance
Scale
from 5 to 500+ people
Start
Per project
Shift system
1, 2 or 3 shifts
Models
Direct · TEA · recruitment
Guarantee
Worker replacement
One coordinator through the whole process
01Context

Warehousing and e-commerce now recruit abroad

The growth of online retail and distribution networks has outpaced the local labour market. The problem is rarely filling one job – it is staffing dozens of positions on the same date and keeping them through the season.

20–500+

workers in a single warehouse project

Arrival

agreed per project

3 shifts

readiness for a full shift system

Q4

coverage for seasonal and e-commerce peaks

02Diagnosis

Challenges warehouses bring to us

Not enough hands for picking

The local market no longer supplies pickers and packers at the required scale, and a gap on one shift immediately stretches order lead times.

Volume spikes in e-commerce

Q4, Black Friday and sales campaigns can double headcount needs for several weeks. We plan the schedule backwards from the season start.

Turnover and unstable staffing

Constantly patching the roster costs more than a stable group planned for twelve months or more.

Bottlenecks in dispatch and returns

Sorting and returns need their own staffing plan because they run on a different rhythm than picking.

03Roles

Who we recruit for warehouses

Most projects cover repetitive roles that can be learned in short training. We also staff licensed positions – those run through a separate selection track and equipment-operator certification after arrival.

Order picking

Scanner-based picking, WMS-guided routes, cart or on-foot picking, quantity checks.

Packing and dispatch

Packing, labelling, securing parcels, pallet building and handovers to carriers.

Sorting hubs and cross-docking

Work on sorters and belts, unloading and loading trailers, cross-docking within time slots.

Goods-in and stock counts

Receiving deliveries, checking against notifications, replenishment and cycle counting.

Returns handling

Assessing item condition, qualifying for resale, repacking and updating the system.

Forklift operators

Counterbalance, reach trucks and high-rack machines – with equipment-operator certification obtained in Croatia.

04Cooperation

Three ways to work with us

The model depends on how much HR responsibility you want to keep. They can be combined – a core team employed directly and seasonal peaks covered by recruitment.

Direct recruitment

The worker is employed directly by you. We handle selection, permits, arrival and the first weeks of adaptation.

Mass recruitment

recruitment

We are the employer, the headcount per shift is flexible and you are billed for hours worked – the natural model for peaks.

Temporary Employment Agency

Process recruitment

We take over a defined part of the warehouse – packing or returns – with a team leader, roster and responsibility for output.

Worker recruitment
05Quality

Selection built around warehouse reality

A warehouse candidate must meet criteria a CV does not show: pace, standing and walking all shift, noise, chilled zones, night work. The filter is agreed before the project starts and applied identically in every country.

Our recruitment filter

  • Documented experience in a warehouse, sorting hub or distribution centre
  • Ability to sustain repetitive work at required productivity rates
  • Basic handling of scanners, terminals and mobile devices
  • Declared readiness for shift, night and weekend work
  • Health check and fitness for physical, standing work
  • Verification of ID documents, licences and previous work-abroad history

What we agree on your side

  • Zones and processes: picking, packing, sorting, returns
  • Productivity rates and how they are measured
  • Shift system, overtime and weekend work
  • Required English level and team leader availability
  • Accommodation standard, transport and distance to the site
  • Batch sizes and the training capacity of your operations team
06Formalities

Permits and employment compliance

Documents are the longest part of the schedule, so we run them in parallel for the whole group, coordinating with HZZ and the competent Police Administration (PU/PP). We operate as a registered employment agency with contracts compliant with Croatian labour law.

Single temporary residence and work permit

The route depends on citizenship. Cases are run in parallel for the whole group, not candidate by candidate.

Visas and arrival

Visa applications, consulate appointments, tickets and an arrival schedule aligned with onboarding batches.

Residence cards and renewals

We monitor deadlines so legal employment is never interrupted during the contract.

Inspection-ready documentation

A full document set for every worker, notifications to the authorities and a deadline register – ready for labour inspection and Border Police checks.

More detail in our services residence and work permit and single temporary residence and work permit.

07Onboarding

The first weeks on the floor

Whether a group stays long term is decided in the first month. That is why onboarding is part of the project, not an add-on after arrival.

Day 0 – arrival and housing

Airport pickup, transport to accommodation, SIM cards, first shopping and a starter briefing in the worker's language.

Day 1–3 – safety and scanners

Translated health-and-safety and job training, terminal handling and picking routes, bilingual instructions.

Week 1–4 – reaching the rate

Paired work with an experienced picker, pick-quality checks and adjustments of zone assignments.

Month 2+ – stabilisation

Regular coordinator visits, support with everyday and administrative matters, retention reports and planning of further batches.

08Procedure

How a warehouse project runs

01 · Warehouse review

We map zones, productivity rates, the shift system, physical and language requirements and housing capacity.

02 · Profile and schedule

We build the role card and batch plan. Dates are counted backwards from the day people must be on the floor.

03 · Sourcing and selection

Parallel channels in two or three countries, one selection filter and candidate recommendations with cards and recordings.

04 · Approval and permits

You approve the list, we launch permits or declarations and visas for the whole group at once.

05 · Arrivals in batches

Tickets, airport pickup, accommodation and transport to shifts according to the agreed schedule.

06 · Onboarding and care

Training, an on-site coordinator, weekly staffing reports and a replacement guarantee.

09Directions

Where we source warehouse workers from

The country is matched to the role, language requirements, budget and deadline. For large volumes we source in two or three countries at once.

10Compliance

Risks we remove at the start

Warehouse projects fail for a handful of repeatable reasons. Each is addressed before the sourcing campaign begins.

Understaffing at peak

We plan surplus candidates in every batch and keep a reserve list so one withdrawal does not stop dispatch.

Picking errors at the start

The first days are worked in pairs with experienced staff and pick quality is monitored before the group moves to full rates.

Language barrier at the terminal

Bilingual instructions and safety training, a team leader or interpreter in the group and pictograms in the zones.

Expiring worker documents

A deadline register for permits and residence cards so renewals start before a document expires.

11FAQ

Frequently asked questions about warehouse staff

How many warehouse workers can you supply?

From a few people to teams of 50–500. For large distribution centres we bring people in batches of 20–50 so your training team can onboard them on scanners and the WMS.

How long does warehouse recruitment take?

Candidates on site within 2–3 months. The timeline depends on the processing capacity of the competent authorities, consulates, embassies and visa systems.

Do the candidates have warehouse experience?

Yes – documented work in picking, packing, sorting or a distribution centre is the standard. We verify experience with documents and an interview, and check licences for forklift operators.

Can the workers handle a scanner and a WMS?

Scanner and terminal work is repetitive and fast to learn. We require basic handling of mobile devices and the ability to read codes and labels, and we prepare bilingual work instructions.

Do you provide forklift operators?

Yes. Some candidates hold licences from their home country, but Croatian equipment-operator certification is still required – we arrange the course and exam, usually within the first weeks after arrival.

Can they work shifts and in cold storage?

Willingness to work three shifts, weekends and in chilled areas is checked during selection and written into the offer, so there are no surprises after arrival.

How do you cover seasonal peaks such as Q4 and Black Friday?

Usually through recruitment: we act as the employer, the headcount per shift is flexible and you are billed for hours worked. The schedule is planned backwards from the season start date.

Do you handle work permits?

Yes. We run single temporary residence and work permits, and visa applications, residence cards, registration and notifications to the authorities. Documentation is ready for labour inspection and Border Police checks.

Who provides accommodation and transport to shifts?

We can take care of everything: worker accommodation, transport to the warehouse and airport pickup. You can also keep these on your side – then we bill recruitment and permits only.

What if a worker is not a good fit for the role?

A replacement guarantee applies for the period set in the contract. In practice most cases are solved by moving the person within the warehouse – someone who struggles with picking rates often performs well in packing or returns.

How is the service settled?

Usually a fee per worker paid in instalments tied to project milestones, or an recruitment model with an hourly rate where employment and HR sit on our side.

Is employing foreign nationals in a warehouse legally safe?

Yes, provided the documents are complete and current. We operate under a licensed employment agency registration, keep a document register for every worker and monitor renewal deadlines.

Warehousing and e-commerce

We will staff every shift in your warehouse.

We reply within 48h with a recommended sourcing country, a batch schedule and a full cost-per-worker calculation – with no obligation.